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Hotel On Monroe, Rochester
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Key details
About the Hotel
2323 Monroe Avenue,
Rochester,
New York,
United States,
14618,
New York State
Hotel On Monroe, a 3-star Rochester hotel, provides a comfortable stay with essential amenities and easy access to local attractions. This smoke-free property features a range of services designed for guest convenience.
Rooms & Amenities
All 23 individually furnished rooms at Hotel On Monroe feature comforts such as premium bedding, flat-screen televisions, refrigerators, and air conditioning. Each room also includes a private bathroom with complimentary toiletries and hair dryers.
Dining & Nearby Options
Guests can enjoy locally roasted coffee and a healthy 'grab 'n go' breakfast each morning. Nearby dining options include Bamboo House, just 0.2 miles away, providing accessible meal choices.
Local Attractions & Transportation
The hotel is conveniently located near attractions such as the Strong National Museum of Play, which is 3 miles away, and the George Eastman Museum, 2.5 miles away. Public transportation is accessible via nearby bus stops at Park & Berkeley and South and Linden.
Services & Safety Features
Hotel On Monroe offers a range of services including free Wi-Fi access in public areas and an onsite shop for guest supplies. Safety features include smoke detectors, fire extinguishers, and a security system.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Cozy & Modern
“The room was both cozy and modern, providing a comfortable retreat with practical amenities.” view full review
Amazing Shower!
“The shower pressure was very nice and the heated, lighted toilet was a unique touch that enhanced my stay.” view full review
Great Grab-and-Go!
“The bagged breakfast provided a convenient and tasty snack option for my travels, perfect for busy mornings.” view full review
Pet-Friendly Comfort
“I loved that the hotel is pet-friendly, which made my stay even more enjoyable as I could bring my furry friend along.” view full review
General
Non-smoking property
Free Wi-Fi
Free parking
Free on-site car park
24-hour reception
Late check-in/ -out
Pets allowed
Dining
Breakfast
Restaurant
Bar/ Lounge area
Free breakfast
Room features
Free Wi-Fi in rooms
Air conditioning
Sitting area
Balcony
Turndown service
Ironing facilities
Bathroom
Hair dryer
Free toiletries
Media
Flat-screen TV
Telephone
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
2323 Monroe Avenue,
Rochester,
New York,
United States,
14618,
New York State
Map view
2323 Monroe Avenue,
Rochester,
New York,
United States,
14618,
New York State
City landmarks
Museum
The Strong National Museum of Play
5.1
km
Museum
George Eastman Museum
4.1
km
Church
Twelve Corners Presbyterian Church
840 m
Clover Lanes
970 m
Park
Cobbs Hill Park
2.8
km
Creative Music Studio
1.4
km
Gallery
ARTISANworks
3.3
km
Gallery
Nan Miller Gallery
1.5
km
3300 Monroe Ave Ste 200
Bounce It Out
2.4
km
Rosebud War Memorial
1.5
km
Synagogue
Temple B'rith Kodesh
1.9
km
Brighton Parks and Recreation
1.6
km
2370 East Ave
Stone-Tolan House Historic Site
2.5
km
Church
St. Thomas Episcopal Church
1.9
km
Golden Flyer Stadium
3.3
km
Church
First Unitarian Church of Rochester
2.4
km
Cobbs Hill Reservoir
2.4
km
Park
Mendon Ponds Park
3.2
km
Lock 62
2.1
km
Park
Buckland Park
2.2
km
Pittsford Plaza Cinema 9
2.5
km
Stone-Tolan House
2.6
km
Synagogue
Temple Beth El
2.5
km
Museum
Stone Tolan Historic Museum
2.5
km
City Overlook
2.5
km
Park
Highland Park
4.3
km
Highland Park Monument located in Frederick Douglass Memorial Square at 1208 SouthAve in Highland Park
Frederick Douglass Statue
3.5
km
Park
Corbett's Glen Nature Park
3.4
km
Museum
Rochester Museum and Science Center
4.4
km
Enlarged Erie Canal
2.8
km
Nearby
Church
Twelve Corners Presbyterian Church
840 m
Clover Lanes
980 m
Restaurants
Tom Wahl's Brighton
410 m
2545 Monroe Ave
Arby's
690 m
2600 Monroe Ave
Starbucks
1.0
km
1914 Monroe Ave
Reviews and Ratings
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
Friendly Staff
Ample Free Parking
Maintenance Issues
Limited Dining Options
6.0/10
Guest rating
Rooms
5.8
Location
6.6
Service
6.3
Dining
5.0
Guest reviews
6.0/10
based on 10 reviews
8.8
8.8/10 based on 25 reviews
Joan
United Kingdom,
June
2024
5.6/10
My stay at the hotel had its ups and downs. The room I got was nice and warm when I entered, but unfortunately, it had a strong odor reminiscent of a public toilet. There were maintenance issues like mold in the caulk and a dirty, stained tub mat. Additionally, my room faced a busy road, which was a bit noisy.
Rooms
5.0
The room was a mix of positives and negatives. It was initially nice and warm, but the strong odor and maintenance issues detracted from the experience.
Service
7.0
The service was a bit of a mixed bag. While the staff were incredibly nice and accommodating, there were instances where they seemed a bit testy, especially when I requested additional bathroom supplies.
Location
6.0
The location of the hotel, although close and easy to access from the hospital, was a bit limited in terms of nearby dining options. On the upside, there was ample free parking available, which was convenient.
Dining
5.0
The dining experience was subpar, with a minimal selection that felt more like a makeshift setup. However, the quality of the food served was surprisingly good. I appreciated the toasted bread.
Facilities
6.0
The hotel's facilities were decent overall, but there were notable areas that needed attention, particularly in the rooms.
Friendly Staff
Maintenance Issues
Robert
United States,
June
2024
6.6/10
I had a mix of experiences at the hotel. The rooms were clean and comfortable, but there is room for improvement as some areas were not very clean and in poor shape for the price charged. The service was helpful but could have been more attentive to cleaning frequency. The location was convenient for accessing the hospital but lacked variety in nearby dining options. The dining offerings were modest, but there was a decent selection at fair prices. Overall, a stay with its ups and downs.
Rooms
7.0
My room was clean and comfortable, providing a good night's rest.
Service
6.0
The staff was helpful during my stay, but I noticed that cleaning was only done once in three days.
Location
6.0
The hotel's location was convenient for my activities, but the dining options nearby were limited.
Dining
7.0
The dining experience offered modest selections at reasonable prices.
Facilities
7.0
The facilities were satisfactory but could use some improvements.
Walter
United Kingdom,
May
2024
5.0/10
The hotel has modern rooms with clean lines and laminate flooring, but needs improvement in cleanliness as it was stinking like a public toilet. The service was a bit testy at times and they tried to increase online booking prices. The location was close to the hospital and on Monroe. The dining experience lacked options beyond coffee but offered fresh, made-from-scratch pizza.
Rooms
5.0
The room was cold even after calling ahead for our arrival time and needs improvement in cleanliness.
Service
7.0
The service was attentive and enthusiastic, but at times a bit testy when asked for additional supplies.
Location
6.0
The location was close to the hospital and on Monroe, but limited in selection for dining.
Dining
5.0
The dining experience lacked drink options beyond coffee and was poor.
Facilities
5.0
The facilities were limited, with a caulking and dirty stained tub mat.
Huw
United Kingdom,
April
2024
5.4/10
The hotel had gorgeous hardwood floors in the rooms, a great bed, and a super nice shower. However, the room was in very poor shape for the money charged and was cold even after notifying them of our arrival time. The service was a mix of being incredibly nice and slightly testy when asked for additional bathroom supplies. The location was convenient for our activities but lacked food options. The dining experience consisted of coffee, orange juice from a carton, and convenience store-style pastries. The facilities were slightly better but not outstanding.
Rooms
5.0
The rooms had gorgeous hardwood floors, a great bed, and a super nice shower.
Service
7.0
The service was a mix of being incredibly nice and slightly testy at times.
Location
6.0
The location was convenient for our activities but lacked food options.
Dining
5.0
The dining experience consisted of coffee, orange juice from a carton, and convenience store-style pastries.
Facilities
5.0
The facilities were slightly better but not outstanding.
Bernard
United States,
February
2024
6.8/10
My stay at the hotel was a mixed experience. The rooms, although practical and modern, were not as clean as expected for the price charged. The service had its ups and downs, with some staff being extremely nice and accommodating while others seemed testy. The location, with ample free parking, was great for reaching different parts of Rochester, but the limited dining options were a drawback.
Rooms
6.0
The rooms, albeit cozy and modern, lacked proper cleanliness.
Service
7.0
The service was a mix of extremely nice and accommodating staff and others that were a bit testy.
Location
8.0
The hotel's location with ample free parking was a plus for exploring Rochester, although the dining options were limited.
Dining
6.0
The dining experience, although modest, could be improved with more varied options.
Facilities
7.0
The facilities need some improvement to match the price charged.
Richard
United Kingdom,
January
2024
5.6/10
The hotel offers rooms at a decent price, but attention is needed to deal with mold in the caulk and dirty stained tub mat. The room was also found to be filthy and smelled like smoke and urine. The service, although understandable for those with English as a second language, was a bit testy when asked for additional supplies in the bathroom and attempted to increase online booking prices. The location is great with ample free parking, but the area is remote with limited dining options. Dining options were basic, ranging from coffee and pastries to honeybuns and fruit. However, the hotel is adjacent to lovely residential areas and close to Rochester, providing easy access to the hospital.
Rooms
5.0
The room needed attention to deal with mold in the caulk and the tub mat was filthy and smelled like smoke and urine. However, it was offered at a decent price.
Service
5.0
The service, delivered by staff with English as a second language, could be perceived as slightly testy when requesting additional supplies and attempting to increase online booking prices.
Location
7.0
The location is great with ample free parking, but the area is remote with limited dining options. It is adjacent to lovely residential areas and easy to access from the hospital.
Dining
6.0
The dining options ranged from basic coffee and pastries to honeybuns and fruit, suitable to start your day, but lacked extraordinary dishes.
Facilities
6.0
The facilities provided basic amenities, but did not offer any outstanding features.
Milton
United States,
January
2024
6.0/10
My stay at the hotel was a mix of good and not-so-good experiences. The rooms were on the smaller side, making it a bit cramped for four people, but they had beautiful hardwood floors, a comfortable bed, and a luxurious shower. The location was convenient and close to the hospital, but the area seemed to have some safety concerns. The dining options were limited and did not even include coffee, but they offered traditional Greek dishes. Overall, the facilities were decent with some room for improvement, but the value for money was questionable.
Rooms
7.0
The rooms, although a bit small for four people, were nicely equipped with gorgeous hardwood floors, a comfortable bed, and a luxurious shower.
Service
6.0
Location
6.0
The location was convenient, especially being close to the hospital, although there were some safety concerns in the area.
Dining
5.0
The dining options were limited, not even offering coffee, but they did have traditional Greek dishes available.
Facilities
6.0
The facilities were decent, but there is room for improvement.
comfortable
cramped
Bonnie
United States,
October
2023
6.4/10
My stay at the hotel was a mixed experience. While the rooms were practical, cozy, and modern, they definitely needed attention to deal with mold in the caulk and dirty stained tub mats. The cleanliness could use some improvement, not very clean overall. The service was incredibly nice, although it was noticeable that the cleaning service only visited once in three days, and for whom English was a second language. The location was almost non-existent in terms of dining options, but it was great with ample free parking and adjacent to lovely residential areas. As for dining, it wasn't really a breakfast experience; just a coffee machine with cereals, buns, and a freezer with juice and milk. The facilities could benefit from some enhancements, scoring an average rating.
Rooms
6.0
The rooms were practical, cozy, and modern but needed attention in terms of cleanliness.
Service
8.0
The service was incredibly nice, although the cleaning service could be more frequent.
Location
7.0
The location was almost non-existent in terms of dining options, but it was great with ample free parking and adjacent to lovely residential areas.
Dining
5.0
The dining experience was limited and not very fulfilling for a breakfast.
Facilities
6.0
The facilities need improvement to match the overall experience.
Cozy rooms
Lack of dining options
Dennis
United Kingdom,
September
2023
6.6/10
The hotel is conveniently located in Rochester, adjacent to lovely residential areas. The rooms are modern but a bit small for the price, generally clean but some areas felt dingy after the first night. The service was attentive and enthusiastic, although a bit testy when asked for additional bathroom supplies. The location is great with ample free parking, but the dining options were limited with only basic items available. The facilities are decent but could use some improvements.
Rooms
7.0
The rooms are modern, with clean lines and laminate flooring but felt a bit dingy after the first night.
Service
7.0
The service is attentive and enthusiastic, but there was a bit of a testy response when asking for extra bathroom supplies.
Location
8.0
The location is great with ample free parking, but the dining options were limited with basic items only.
Dining
5.0
The dining experience had limited choices, primarily offering donuts, cereal, coffee, tea, and orange juice.
Facilities
6.0
The facilities are decent but could use some improvements.
Convenient location
Limited dining options
Alfred
United States,
July
2023
5.0/10
This hotel is a mixed bag. The rooms were clean but in very poor shape for the price charged. The service was a bit testy when requesting additional bathroom supplies. The location was fine but limited in options for dining. The dining experience was far from satisfactory, with no proper breakfast options available.
Rooms
5.0
The rooms were clean but in very poor shape for the money charged.
Service
5.0
The service was a bit testy when asked for additional supplies in the bathroom.
Location
6.0
The location was fine but had limited dining options.
Dining
5.0
The dining experience was far from satisfactory, lacking proper breakfast options.
Facilities
5.0
Facilities were below standard for the price paid.